Last updated: [MONTH DD, YYYY]

1) Who We Are

This Privacy Policy explains how [COMPANY LEGAL NAME] (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit [WEBSITE URL] (the “Site”), purchase or inquire about Erectogen X (the “Product”), or otherwise interact with us.

Contact: [SUPPORT EMAIL]  |  Address: [BUSINESS ADDRESS]

2) Scope

This Policy applies to information we collect through the Site, customer support (email/chat/phone), and transactions related to the Product. It does not apply to third-party websites, apps, or services that may be linked from our Site.

3) Information We Collect

A. Information you provide

• Contact details (such as name, email address, phone number, if provided)
• Order and delivery details (shipping address, billing address, order history, product selection)
• Customer support and communications (messages, emails, chat transcripts)
• Marketing preferences (opt-in/opt-out choices)

B. Payment information

Payments are typically processed by third-party payment processors. We generally do not store full payment card numbers on our servers. Depending on the processor, we may receive limited information such as payment confirmation, transaction IDs, and partial card details (e.g., last 4 digits).

Payment processor(s): [LIST PROCESSORS OR “SEE CHECKOUT PAGE”]

C. Automatically collected information

• Device and usage data (IP address, browser type, device identifiers, operating system, pages viewed, clicks, timestamps, and referring URLs)
• Cookies and similar technologies (see Section 6)

D. Information from third parties

We may receive information from service providers that help us operate the Site (e.g., analytics) and from shipping carriers regarding delivery status.

4) How We Use Your Information

We may use the information we collect to:

• Process and deliver orders (fulfillment, shipping, returns)
• Communicate with you about orders, updates, and support requests
• Provide customer support and respond to inquiries
• Maintain, secure, and improve the Site and customer experience
• Send marketing communications where permitted and based on your preferences (you can opt out at any time)
• Detect, prevent, and investigate fraud, abuse, security incidents, and illegal activity
• Comply with legal obligations and enforce our terms

5) Legal Bases (if applicable – EEA/UK)

If GDPR/UK GDPR applies, we rely on one or more legal bases such as: performing a contract (to process your order), consent (for certain cookies/marketing where required), legitimate interests (to operate and secure our business), and legal obligations.

6) Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and local storage) to keep the Site working, understand performance, and (where used) support marketing/advertising.

You can control cookies through your browser settings and, where available, through our cookie preference tool: [COOKIE SETTINGS URL].

Please note: disabling cookies may affect Site functionality.

7) How We Share Your Information

We may share personal information with:

• Service providers (payment processors, fulfillment/shipping carriers, hosting/IT, analytics, customer support tools, email/SMS providers where permitted)
• Legal authorities if required by law or to protect rights, safety, or investigate fraud
• Business transferees in connection with a merger, acquisition, financing, restructuring, or sale of assets
• Others with your consent

8) International Data Transfers

Your information may be processed in countries other than your own. Where required by law, we use appropriate safeguards for cross-border transfers.

9) Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, including compliance and recordkeeping.

• Order records: [X years]
• Support inquiries: [X months/years]
• Marketing lists: until you opt out or [X months of inactivity]

10) Your Choices and Rights

A. Marketing opt-out

You can opt out of marketing emails at any time using the unsubscribe link in our emails or by contacting [SUPPORT EMAIL].

B. Access, correction, deletion

Depending on your location and applicable law, you may have rights to access, correct, delete, or request a copy of your personal information, and to object to or restrict certain processing.

To exercise your rights, contact: [SUPPORT EMAIL]. We may need to verify your identity before fulfilling requests.

C. California notice (if applicable – CCPA/CPRA)

If you are a California resident, you may have additional rights. If required, provide an opt-out link here: [OPT-OUT URL]. We do not knowingly sell personal information.

11) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

12) Children’s Privacy

The Site and Product are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information, contact us so we can take appropriate steps.

13) Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those sites.

14) Changes to This Privacy Policy

We may update this Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

15) Contact Us

If you have questions about this Privacy Policy, contact:

[COMPANY LEGAL NAME]
[BUSINESS ADDRESS]
Email: [SUPPORT EMAIL]
Phone (optional): [SUPPORT PHONE]